Can I order Contactless Delivery (OKIHAI) for all items?
Contactless Delivery (OKIHAI) is available for Parcel delivery.
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Where can I find a Pick-up point?
Pick-up points nationwide are available.
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IKEA Online Store/It says "Delivery to that zip code is out of service area" and won't let me proceed to purchase.
If you live in a building with an individual zip code, such as a university or a large facility, or if you live in a new lot, please enter the zip code nearby and proceed to purchase.
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Can I have my kitchen delivered to me?
Yes, please use our Delivery Service.
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IKEA Online store/ Can I change my parcel delivery date and time?
Yes, you can change your delivery date and time in your purchase history. *If your delivery has already started, it is no longer possible to change your delivery date. In addition, it cannot be brought forward.
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Can you tell me about receiving your parcel at ENEOS Dr.Drive (large delivery size only)?
If you live near an ENEOS Dr.Drive (for large-sized delivery only), you can receive your package at ENEOS Dr.Drive (for large-sized delivery only) and save a lot of money compared to regular delivery.
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I ordered Contactless delivery(OKIHAI), but I would like to change to receive it face-to-face. Is this possible?
Please check the delivery company on "Delivery date notification" email or at the purchase history on the IKEA website, In the case of "Last One Mile Cooperative," please contact the delivery company directly. And In the case of "Sagawa Express", it cannot be changed.
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