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Contact us

Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find many ways to contact us right here. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your new sofa.

Image of a coworker helping out two customers and a small child.
Image of a coworker helping out two customers and a small child.


If you like to hear a voice at the other end, we're there for you with everything you need.

Call +962 6 400 1000


As part of our continuous effort to serve you the best way possible, we are now ready to assist you through WhatsApp on +962 7 9136 4001. You can reach us here from 8 a.m. to 4:30 p.m. and we will be happy to help you with anything you need.


Because you might need help anytime, day-or-night. So email and we'll get back to you as soon as possible.
In order to resolve your query quickly, please provide the following:

  • First name.
  • Last name.
  • Mobile number.
  • Preferred store.
  • Details of your query.

Send us an e-mail

Live chat

Contact us during business hours (8:00 am - 4:30 pm) using our live chat feature. Click on the blue button on the bottom right corner of our website and an IKEA coworker will be happy to assist you on anything related to your order with or with IKEA store related matters.