Can I change my planning appointment date or time?
Yes, you can reschedule your planning appointment by using the 'Change your Booking' link provided in your confirmation email.
We understand that plans can change. To change your planning appointment date or time, please go to the planning appointment confirmation email.
At the bottom, under the 'Change your booking' section, there is a link that guides you to the 'track and manage your order' page on the website. Here you will be able to reschedule your planning appointment just like any other order.
If you are unable to amend your delivery and need further support, you can Contact us.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Click & Collect appointments cannot be changed once the order has been placed.
Read moreWe know that sometimes plans change - you can change the delivery date yourself through the Track and manage your order page on our website. If the option is no longer available because we have processed your order already, please contact us.
Read morePlease remember to collect on your selected date within your time-slot when possible.
Read moreYes, you can book in store, or online through our Kitchen Planning page!
Read moreThat depends on far along your delivery is and the type of delivery service.
Read moreYou can find your plan in the Saved Plans section of the Kitchen Planner after you log in.
Read more