Skip to main content

When will points appear on my IKEA Family profile?

Points can take 24 to 48 hours to appear on your profile after completing a purchase or interaction.

For purchases with delivery, the points will only be added when the delivery is completed. You can view your points history by logging into your IKEA Family profile on our website or the IKEA App. If your order is fully delivered, and 48 hours have passed, please confirm if the IKEA Family card was added and it matches with the one in your IKEA Family profile.

What particular parts of our answer do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.

  • My IKEA food reward from IKEA Family is not working. What products are included?

    If your voucher is not being applied to the transaction, it means that the reward is only applicable to some food products.

    Read more
  • I created a Family Card account but it won’t let me log into the website. What should I do?

    Please visit the IKEA Family page on our website, and make an account using the email account that you used to create your account.

    Read more
  • How do I know that the product will appear on the registrant's gift registry as purchased?

    Read more
  • IKEA Family Card Insurance

    IKEA Family card insurance against post-purchase damage.

    Read more
  • How do I use a reward from IKEA Family online?

    To use your reward, you need to be logged in with your IKEA Family account before placing your purchase.

    Read more
  • Can I add a co-registrant to my gift registry?

    Read more