What can I do if I have left behind an item in the store?
We're very sorry to hear that you have either lost a personal item in store or left behind stock after purchasing it.
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We're very sorry to hear that you have either lost a personal item in store or left behind stock after purchasing it.
Read moreWe will be there to help you in store at our Customer Service desk.
Read moreIf something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read moreIf you receive a product, you did not order, first check whether it's an extra item or if something from your original order is also missing. If items are missing, contact IKEA Customer Service in-store or online, and a co-worker will assist you with returning the incorrect items and getting the missing ones. If you've received extra items, verify on the purchase invoice whether you've been charged, then contact IKEA Customer Service for guidance on how to proceed.
Read moreIf you have paid for more products than you picked up, start by reviewing your receipt to identify the missing items.
Read moreIf you have paid for more products than you picked up, start by reviewing your receipt to identify the missing items.
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