Skip to main content

I have lost my physical IKEA Family card, where can I report it?

There is no need to report if you have lost your physical IKEA Family card. Instead, you can access a digital version by logging into your IKEA Family account online.

Your IKEA Family card holds no monetary value, and there's no need to report it if lost or stolen. We no longer send out new physical cards - instead, we recommend that you use the digital version of the card when shopping in-store, which you can find by logging into your IKEA Family account.

What particular parts of our answer do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.

  • I have forgotten my email or password, what should I do?

    You can request a new password online, or let us know if you have forgotten your email address.

    Read more
  • Can I access the IKEA gift registry on the IKEA app?

    Read more
  • Do points and rewards from IKEA Family points expire?

    Yes, both points and rewards have expiry dates.

    Read more
  • Can an IKEA Business Network customer take advantage of rewards from IKEA Family?

    IKEA Business Network and IKEA Family have different benefits and are not compatible.

    Read more
  • I didn't receive the total amount of points from IKEA Family for my purchase

    Points can be granted in multiple stages, depending on the type of purchase you've made.

    Read more
  • How do I see how many points from IKEA Family I have collected?

    You can see your total amount of points by logging into your IKEA Family profile on the IKEA website or IKEA App. For more details, you can visit the history tab, also, available on your IKEA Family profile.

    Read more