Skip to main content

How do I use a reward from IKEA Family in the store?

To use your reward, in the store, you will need to show the QR code or share the 16 digit code with a co-worker.

Make sure to identify yourself with your IKEA Family account.

Picking-up the articles and paying them at the checkout:

  • Scan the QR code of the reward you want to enjoy, and it will be applied automatically.
    • If you are creating an order with one our co-workers, provide your unique 16-digit reference code for the reward you want to enjoy - You can find this code on the rewards section by clicking on "choose reward".
  • The reward will automatically be applied before payment.

Asking a co-worker for help as the articles you want are not available fo pick-up before the checkout:

  • Share the 16-digit reference code with the co-worker. The co-worker will apply the code to the order.


Please note that you can only use one reward per transaction. Rewards can be used along with other IKEA product promotions.

What particular parts of our answer do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.

  • How do I use a reward from IKEA Family online?

    To use your reward, you need to be logged in with your IKEA Family account before placing your purchase.

    Read more
  • How do I know that the product will appear on the registrant's gift registry as purchased?

    Read more
  • IKEA Family Card Insurance

    IKEA Family card insurance against post-purchase damage.

    Read more
  • Can I add a co-registrant to my gift registry?

    Read more
  • Is tea and coffee free for IKEA Family members?

    Yes, tea and coffee will be free for IKEA Family members in our restaurants in store.

    Read more
  • What does it mean when a reward is unlocked or locked on my IKEA Family profile?

    If a reward is "unlocked" or "locked" will depend on if you have collected enough points to choose it.

    Read more