Can I immediately delete the activity log of a PARASOLL sensor?
Yes. To erase the activity log of the sensor, you can factory reset it.
Please note that by factory resetting the sensor, it will lose connection to the DIRIGERA hub and other connected products and scenes. It needs to be paired and set up again to a DIRIGERA hub to function normally. The encrypted activity log stored in the IKEA cloud will be automatically and permanently deleted after 8 weeks.
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Was the article not helpful? Try one of the related articles below.
Yes. To erase all activity data, please factory reset your DIRIGERA hub.
Read moreNo. To stay in line with our values and to offer transparency to our users about sensor activity in their smart home we cannot offer a delete function.
Read moreYes. Activity reported in the notifications inbox will be stored for 8 weeks in our cloud/DIRIGERA hub.
Read moreThe activity log will be visible and stored for 8 weeks.
Read moreMake sure the two parts of the PARASOLL are aligned correctly. When they are not aligned correctly or the distance is not according to the assembly instructions, the sensor will not detect changes in status and will not send any activity log to the DIRIGERA hub and the IKEA Home smart app.
Read moreYes. You can set up a push notification on your phone, an audio notification through the SYMFONISK speakers connected to the DIRIGERA hub and also check the IKEA Home smart app notifications inbox. All activity will be listed on this page.
Read more