How long is your sofa guarantee?
We offer a 10-year guarantee against defects in materials and workmanship that covers frames and cushions of our sofas.
We offer you a 10-year guarantee against defects in materials and workmanship that covers frames and cushions of our sofas – and for some products, this involves a 25-year guarantee!
This guarantee applies to domestic use only and covers defects in material and workmanship in frames and seat and back cushions when used with the intended frames. For all guarantees. visit our guarantees page online! You can check out our sofa guarantee here.
The guarantees displayed on our website are applicable to products purchased in the present year only.
If your product was not purchased within the past year, you can contact out customer support centre here to clarify what guarantee your product came with, at the time it was purchased.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Yes, we offer guarantees on our products.
Read moreAll IKEA products are carefully tested before being sold. However, if something goes wrong and you notice a quality issue over time, you have an extended warranty period for several IKEA products.
Read moreIf you’ve noticed a quality issue with your household appliance or it’s not working as it should, you can report this directly to the manufacturer if the product is still within guarantee. If the appliance is an IKEA product, you can reach out to IKEA Customer Service either online or in-store.
Read moreWe recommend that you change your mattress after around 8 to 10 years of use.
Read moreFor any quality issues, IKEA mattresses come with a 10 year guarantee (IKEA guarantee does not extend to SULTAN bed bases or bed slats).
Read moreIKEA delivery service buys you time and energy to do what you want – like sing in the rain instead of drive in it.
Read more