Do you offer any guarantees on products?
Yes, we offer guarantees on our products.
We do offer a free, standard 365 day guarantee on all of our products, in addition many of our products also come with an extended guarantee.
Further details can be found on our guarantee section of our website.
The guarantees displayed on our website are applicable to products purchased in the present year only.
If your product was not purchased within the past year, you can contact our customer support centre here to clarify what guarantee your product came with, at the time it was purchased.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
We offer a 10-year guarantee against defects in materials and workmanship that covers frames and cushions of our sofas.
Read moreThere is a new 15-year guarantee for knives and also pots, pans and woks without a non-stick coating, which applies for these products purchased from 1st September, 2024.
Read moreYour satisfaction with your IKEA purchase is important to us. If you are not completely happy or simply changed your mind, you can return your products within 365 days. IKEA will provide a full refund for items returned with proof of purchase during this period.
Read moreWe offer a range of delivery options online and in store, such as our standard small and large orders, as well as Express Delivery and collection orders in store and with DPD.
Read moreThere is a minimum order value for parcel deliveries. Some products require a certain number of items to be delivered, and some fragile products will not be available for parcel delivery.
Read moreAt IKEA, we always strive to keep prices low, and since the start of the pandemic we have been finding ways to get around some of these obstacles. However, due to these external circumstances, we will increase prices on many of our products.
Read more