How do I scan a room and start using IKEA Kreativ?

To get started you'll need:

• An iPhone with iOS 14.0 and above* or an Android with Android 9.0 and above**
• The IKEA app

If you're not sure about your iPhone's software version, go to Settings > General > About and take note of your Software Version. 

If you're not sure about your Android software version, go to Settings > About phone > Android version.

For Android devices, IKEA Kreativ requires a ARCore Supported Device that has Google Play Services for AR installed on it. You can check if your device is supported on the following website: https://developers.google.com/ar/devices#google_play. If you find your device model on the website but still can't see the scanning feature, try updating Google Play Services for AR before taking another panoramic photo of your space.

*Due to hardware limitations, the scanning feature is also not available on the following Apple devices: iPhone 6, iPhone 6s, iPhone SE, iPhone 6s Plus, iPad (2017), iPad Air 2, iPad Air, iPad Mini Retina, 7th Gen iPod.

**Due to hardware limitations, the scanning feature is also not available on the following Android devices: ASUS ROG Phone 5, ASUS Zenfone 10, Honeywell CT30P, Honeywell CT40, Honeywell CT47, Honor X9a, Huawei Nova 5T YAL-L21, Huawei P30 Lite, Lenovo Tab M10 FHD Plus, Lenovo Tab M10 Plus, LG G6, LG K61, LG Stylo 6, LG V30, LG Velvet, Moto G6, Motorola Moto G Stylus, Motorola Moto G8 Power Lite, Motorola Moto G9 Power, Motorola Moto Z2 Force, Motorola One 5G Ace, Motorola One Hyper, OnePlus 10 Pro, OnePlus 3T, OnePlus 7 Pro, OnePlus 8, OnePlus 8 Pro, OnePlus 8T+, OnePlus 9, OPPO A78, OPPO Find X3 Pro, OPPO Reno4 Pro, POCO M4 Pro 5G, Realme 10 Pro, Realme 5, Realme 8, Realme GT Master, Realme GT2, Realme Narzo 30, Samsung Galaxy A13, Samsung Galaxy A14, Samsung Galaxy A20, Samsung Galaxy A20s, Samsung Galaxy A21s, Samsung Galaxy A23, Samsung Galaxy A32, Samsung Galaxy A40, Samsung Galaxy A42, Samsung Galaxy A50, Samsung Galaxy A50s, Samsung Galaxy A52, Samsung Galaxy A8+, Samsung Galaxy M31, Samsung Galaxy Note 10+, Samsung Galaxy Note 20, Samsung Galaxy S10, Samsung Galaxy S10+, Samsung Galaxy S10e, Samsung Galaxy S20+, Samsung Galaxy Tab A7, Samsung Galaxy Tab S6, TCL 20 Pro 5G, Vivo X80 Lite, Xiaomi Mi MIX 3, Xiaomi Mi Note 10 Pro, Xiaomi Pad 6, Xiaomi Redmi 10C, Xiaomi Redmi Note 12, Xiaomi Redmi Note 12 Pro+.