Contact us
Helping you help yourself
Looking to check the status of your order? Want to return a product? We have a convenient self service option which will let you do just that!
Purchase history
In your profile you will find all your orders and receipts for your purchases. You can leave product reviews, order spare parts, manage your orders and more!
Log in to see your purchase historyTrack and manage your order
Check the details of your order using the order number and email address. Through the page, you can follow the progress of your order.
Track your orderReturn or change a product
Read more about the 365-day exchange and return policy. You will also find easy instructions for filing a complaint on the page.
Read more about return policySpare parts
Is the screw missing? Is a spare part for your old IKEA furniture missing? You can easily order spare parts yourself directly through our website.
Order spare parts now!Stock check
Find out if what you are looking for is available online or in store.
Read more about stock availabilityIKEA Gift card
You can buy an digital IKEA gift card from the online store. Physical gift cards are sold in all IKEA stores and design studios.
Read more about gift cardHow can we help you?
Want to check the status of your order? Want to know how to return a product? We can help.
Frequently Asked Questions
Ways to contact us
Choose your contact method from the options below.
Chat with us
Mon - Fri 09:00 - 18:00
Sat - Sun Closed
Call us
Mon - Fri 09:00 - 18:00
Sat 10:00 - 18:00
Sun 10:00-18:00
Visit us at the store
Find your nearest IKEA store, design studio or Click & Collect pick-up point via the location finder.
IKEA for Business
We offer customised services and design tools to help make your workplace a better place to work.