How can the IKEA chat help me?
You don´t know Billie yet?
Our ChatBot “Billie” can answer your questions about product information, delivery, planning, order changes or appointment bookings.
Billie is available on many of our german website pages, just click on the yellow chat icon in the margin.
Our chat team for business customers is looking forward to help you from Monday to Saturday between 8:00 and 18:00 o' clock. Uhr. Outside of those business hours you can use our chatbot.
Read moreCan't solve your problem in the chat? Then give us a call on 0049 6192 - 939 99 99.
Read moreWe offer you a number of ways to get in touch with us.
Read moreDo you find it easier to communicate with us in English? No problem, many of our colleagues also speak English. Simply chat with us online.
Read moreYou are welcome to use our Click & Collect service.
Read moreIf you have forgotten your password, you can login with a one-time code or reset your password.
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