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How can I contact IKEA?

We will be happy to help you. Simply choose the contact channel that best suits your concerns.

💬 Chat

Chat with our customer service:
  • Monday to Friday: 09:00 - 20:00
  • Saturday: 09:00 am - 07:30 pm

📞 Customer Service

If you have any questions about orders, deliveries or complaints, you can reach us at:
Opening hours:
  • Monday to Saturday: 09:00 - 18:00

🏢 IKEA for Business

For business customers:
Opening hours:
  • Monday to Friday: 08:00 - 18:00
  • Saturday: 08:00 - 16:00

📅 Book an appointment

Would you like advice on site?

🛋️ Planning Dates

Book an appointment directly for:
Just choose the right date on our booking page.

Common Concerns

Delivery or installation
Contact our customer service at+49 6192 939 99 99.
Complaints or spare parts
Our customer service will be happy to help you.
 

 

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