How can I contact IKEA?
We offer you a number of ways to get in touch with us.
Choose a topic and we'll show you the best way to get in touch with us.
If you can't find what you're looking for on IKEA.de English version, our customer service team will be happy to help.
Chat to us on our German website, or call us on +49 6192 - 939 99 99 Mo-Fr: 8am-20pm + Sa: 8am-19:30pm. Please note that we are currently unable to help via email.
Alternatively, you can visit the customer service centre at your nearest IKEA store.
You have three options to choose from:
Read morePlease excuse that there was no solution in the chat.
Read moreAs a business, you can conveniently order online or in-store and purchase on account. Find out how.
Read moreAt any time and without notice in the furniture store or online.
Read morePlease bring the affected product together with your invoice, receipt or delivery bill to the customer service desk in any IKEA store.
Read moreWe are sorry that you have reason to complain. Whether you purchased online or in an IKEA store in Germany, please let us discuss your concerns in person.
Read more