How can I contact IKEA?
We will be happy to help you. Simply choose the contact channel that best suits your concerns.
How to reach us
📞 Customer Service
- Monday to Saturday: 8 am - 6 pm
Between 10:00 and 11:00 a.m., we often experience higher call volumes. To reduce waiting times, we recommend calling us outside of these hours.
💬 Chat
- Monday to Friday: 8 am - 8 pm
- Saturday: 8 am - 07:30 pm
🏢 Contact IKEA for Business
- Monday to Friday: 8 am - 6 pm
- Saturday: 8 am - 4 pm
📅 Book an appointment
🛋️ Planning Dates
War das hilfreich?
Danke für dein Feedback!
Welche Abschnitte unserer Antwort findest du mangelhaft oder nicht hilfreich?
Der Text ist verwirrend.
Der Text ist für meine Frage nicht von Bedeutung.
Der Text ist relevant aber nicht hilfreich.
Der Text ist zu lang oder zu kurz.
Der Text ist verwirrend.
Der Text ist für meine Frage nicht von Bedeutung.
Der Text ist relevant aber nicht hilfreich.
Der Text ist zu lang oder zu kurz.
Danke für dein Feedback!
War der Inhalt nicht hilfreich für dich? Versuche eines der folgenden Dokumente.
Please excuse me for not finding a solution.
Read moreIKEA stores where you can rent vans via "Kölner Flitzer" rental service.
Read moreIKEA Spandau has IKEA vans available for hire.
Read moreFor larger purchases, you don't have to worry about transport at IKEA. Depending on the store, there are different options available to you to ensure that your new furniture and home accessories get home safely. Whether it's a van, trailer or cargo bike, the available offers differ depending on the location.
Read moreIn many of our furniture stores you can spend this special day. However, planning times and offers may vary.
Read moreTo ensure that your large projects also move in, you can easily order your furniture online and have it conveniently delivered to your home by freight forwarder. As soon as you have entered your zip code, we will show you all available shipping methods.
Read more