Is it possible to return IKEA products to another store?
You can also return your products within Germany to an IKEA store other than the one where you originally purchased them.
How can I contact IKEA?
We offer you a number of ways to get in touch with us.
Can I reserve items online at the Second Chance store?
You can conveniently reserve Second Chance store items online and collect them from the IKEA store.
How do I get smaller spare parts?
You can purchase smaller spare parts online or at an IKEA store.
Under what conditions can I become an IKEA for Business customer?
Just a few steps to the benefits programme.
What happens at a planning appointment at an IKEA store?
Just turn up to the agreed department at the agreed time.
Our experts will pick you up, present or check the plans, and can show you different solutions and materials in the store. We’ll also be happy to help you order afterwards.