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How long is my IKEA gift card valid for?

You can redeem your IKEA gift card within three years of purchase.

 

  • I forgot to register my IKEA Family card during the purchase. Can I add it later to collect points?

    In certain circumstances it's possible to identify your purchase later. Please contact our Customer Support.

  • What can I do if my gift card order has not arrived after five working days?

    Please accept our apologies that your gift card has not yet arrived.We will be happy to check your order for you, please send your request and a copy of your order confirmation email to [email protected].

  • If I return the product(s) that I purchased, what will happen to the points from IKEA Family that I have collected?

    The corresponding number of points will be deducted automatically from your profile within 24-48 hours and any rewards used will have been forfeited.

  • Does IKEA have a lifetime return policy?

    We’ll take back an IKEA product you have purchased from IKEA between 25 August 2014 and 31 August 2016 for an unlimited period of time if you are not satisfied with it.

  • How can I use a reward from IKEA Family?

    You can use product and service rewards online, in stores or when contacting us. Whereas food rewards are only applicable in-store in our restaurants and bistros.

  • How do I use a reward from IKEA Family online?

    To use your reward you need to be logged in with your IKEA Family account before placing your purchase.