Love it or exchange it
You have up to 90 days to decide
It takes time for you and your new mattress to get used to each other. That’s why we give you 90 days to be sure you’re compatible. If the chemistry isn’t right, simply come back and choose another mattress. When you’ve found your perfect match, you can sleep easy for years to come with our free 10-year guarantee.
Love it or exchange it: Terms and Conditions
It is important to us that you love your new mattress. So if after a while you discover that it is too firm, too soft or too something else just bring the mattress back and simply change it for another.
You may exchange your mattress once within 90 days if you don’t love it, provided that it is not dirty, marked or damaged. Simply take your mattress back to the IKEA store with your receipt and we will help you find one that suits you better.
Please note that initially, your new mattress can seem a bit too firm. Allow at least one month for your body to get used to the mattress and for the mattress to get used to your body. To get the best comfort you also need the right pillow. Make sure you have a pillow that suits you and your new mattress.
The “Try it at home for 90 days” return policy is valid on all new mattresses with 10-year guarantee. I does not apply to bed bases, bed slats and mattress pads.
The Terms & Conditions of our 10-year guarantee and the care instructions can be found in our guarantee brochures.
This return policy and our guarantee do not affect your statutory rights.