Customers can bring cats and dogs to IKEA stores
Hej, cats and dogs!
At IKEA, we know cats and dogs are always an important part of your family. You’re now welcome to bring them with you when shopping in our stores, except in all food areas. Cats and dogs are allowed to explore the stores only inside trolleys or carts with zips, under your care at all times. See you!
Conditions
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- Cats and dogs are allowed in our stores, except in food areas such as the Swedish Restaurant, Swedish Café, Swedish Food Market, Swedish Bistro, and Swedish Bakery Shop.
- Cats and dogs must always remain inside pet trolleys and are not permitted to move freely on the shop floor.
- IKEA does not provide a pet-sitting service. Customers must not leave their pets unattended in pet trolleys.
- Pet owners and/or caretakers are responsible for their pets while on IKEA premises and are liable for any damage and/or harm caused by their pets.
Pet-Friendly Store FAQ
- Can I bring my pet into the IKEA store?
- Only cats and dogs are allowed. - Is there a weight limit?
- There is no weight limit, but all store rules must be followed strictly. - How should pets stay while inside the store?
- Pets must remain inside a fully zipped pet stroller at all times. - Can pets walk freely inside the store?
-No, pets are not allowed to walk freely for the safety of pets, other customers, and store products - Why must pets stay in a zipped stroller ? To ensure a safe and pleasant experience for everyone:
- Prevent pets from jumping out or running loose
-Reduce the risk of accidents in crowded areas
- Maintain cleanliness and hygiene
-Minimize the impact on customers with pet allergies - Can I use a leash or carry my pet instead?
-No, pets must stay inside a zipped pet stroller at all times. - Can I bring other types of pets (e.g., rabbits, birds, reptiles)?
-No, only cats and dogs are allowed because they are easier to manage in public spaces, helping ensure safety and hygiene standards. - Are pets allowed in the food areas?
-Pets are not allowed in the main dining areas, but we provide a designated Pet-Friendly Zone. - Can I leave my pet unattended?
-No, pets must be supervised by their owner at all times. - Does IKEA provide pet-sitting services?
-No, we do not offer pet-sitting services. - Who is responsible if a pet causes damage?
-The owner is fully responsible for any damage caused by their pet. - Can I place my pet in IKEA shopping carts?
-No, pets must use their own zipped pet stroller only. - Can I bring more than one pet?
-Yes, as long as you can properly manage them and each pet stays in an appropriate stroller. - What should I do if my pet feels stressed or unwell?
-For your pet’s comfort and safety, please bring them outside the store if needed. - Why are these rules strictly enforced?
-To ensure safety, cleanliness, and a positive shopping experience for all customers, including your beloved pets.
About IKEA Thailand
IKEA is committed to creating a better everyday life for many people by offering a wide range of well-designed, functional home furnishings at affordable prices. Today, IKEA is the world’s largest home furnishings retailer, with more than 469 stores in 63 countries. Ikano Retail is one of 12 IKEA franchisees with stores operating in Thailand, etc. – with plans to open more markets in the years ahead. We are the only franchisee owned by the family of Ingvar Kamprad, who founded IKEA in 1943. In Thailand, we currently have four stores including IKEA Bangna, IKEA Bang Yai, IKEA Phuket, and IKEA Sukhumvit. To learn more, visit IKEA.co.th