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Terms and Conditions as per our 3rd party service provider​

• This offer is applicable only to IKEA Family members.​
• When purchasing participating ready-made curtains with a minimum spend of 2,000 THB per receipt (after discounts), present the receipt and purchased curtains at the sewing service counter to redeem a free curtain size adjustment service (hemming). This service applies only to the ready-made curtains listed on the receipt.​
• Without valid proof of purchase, customers are not eligible to redeem this complimentary service.​
• This offer is valid exclusively for customers who purchase participating products during the campaign period from 1 December 2025 - 31 December 2025 and request the complimentary curtain size adjustment service (hemming) within 7 days of the purchase date.​Example: If the receipt is dated 31 December 2025, the latest date to redeem the free curtain size adjustment service (hemming) is 7 January 2026.​
• This offer is valid only for in-store purchases.​
• Participating stores: IKEA Bangna, IKEA Bang Yai, and IKEA Sukhumvit only.​
• Redemption of the complimentary curtain size adjustment service (hemming) is restricted to the IKEA store where the purchase was made and cannot be processed at another IKEA store.​
• One receipt per redemption only (receipts cannot be combined). No daily limit on redemptions.
• Participating products include: all ready-made curtains except LILL net curtain, BENGTA block-out curtain, BYMOTT curtain, and AS-IS items. Customers requesting a curtain size adjustment service (hemming) for any of these excluded products will be required to pay the standard fee to the third-party service provider.​
• Curtain size adjustment service (hemming) applies only to the length of the ready-made curtains and does not include width alteration or custom tailoring, curtain connection, or sewing of tiebacks. Customers requesting non-applicable services will be required to pay the standard fee to the third-party service provider.​
• Curtain size adjustment service (hemming) is performed by a third-party service provider. The processing time is subject to the service queue. Customers may directly inquire about the queue status with the third-party service provider.​
• Customers must check the quality of finished products before accepting handover from the third-party service provider. ​
• Finished curtains are non-exchangeable and non-refundable. They cannot be returned to IKEA under the 365-day return policy, nor can the curtain size adjustment service (hemming) fee be claimed from the third-party service provider. ​
• This complimentary curtain size adjustment service (hemming) cannot be exchanged for cash or other discounts.​
• The free curtain size adjustment (hemming) promotion may change at any time. Please check the current terms at IKEA Thailand or IKEA.co.th before using the service.​
• In case of product damage, including discolouration or defects, customers are advised to contact the IKEA Customer Service to initiate a claim in accordance with IKEA’s return policy before the curtain is hemmed. Please note that if any damage is discovered after the curtain has been hemmed, IKEA will not accept returns or exchanges under any circumstances.​
• Ready-made curtains have a shrinkage rate of no more than 4%, depending on the material.​
• For the complimentary curtain size adjustment service (hemming), customers will not be able to request a full tax invoice or receipt from the third-party service provider, as no charges are incurred and therefore no financial documents can be issued. However, if any additional services are used or charges apply, the third-party service provider will be able to issue a receipt or tax invoice as usual.​
• Customers must keep the Job Card as proof to collect the finished items. The third-party service provider is not responsible for orders that are not collected within 60 days of completion.​