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The smart blinds have different speeds in how fast they go down and up, is that normal?

It is quite normal for the smart blinds to have different speeds in how quickly they go down and up.

Should your blinds go up and down at different speeds, there is nothing wrong with the product. Due to various factors of the blinds, these will roll up and down out of sync.
If you need more support with your smart blind, or experience that your blinds do not roll as they should, we have Our support page for smart blinds. 

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