How do I use my IKEA Family rewards in the store?
To use your rewards in the store, you need to scan the QR code or share the 16-digit code with a co-worker. You can find the QR code and your 16-digit code under “Rewards” in your IKEA Family profile menu and then under “Select reward”.
Remember to always identify yourself as an IKEA Family member to collect points.
Select the products you want to buy and take them with you to the checkout:
- Scan the QR code of the reward you want to use and it will be added automatically at checkout.
- If you're placing an order with the help of a salesperson, you'll need to share your unique 16-digit code for the particular reward you want to use. You can find this code under “Rewards” in your IKEA Family profile menu and then under “Select reward”.
- The reward will automatically be added at checkout before payment.
If the items you want to buy are not available in the store, you can contact one of our sales representatives who can help you place an order. At the time of ordering, you will need to share your 16-digit code with the employee for the reward to be added to the order.
Please note that you can only use one reward per transaction. The rewards can be used in combination with other IKEA Family offers on IKEA products.
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You can use your points to choose from rewards available based on the number of points you have collected. Rewards on products and services can be redeemed on IKEA.se, in the IKEA app, in our stores, or through our customer service representatives. However, restaurant rewards can only be used in the restaurant at the store.
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