IKEA Buyback Service

At IKEA, we continuously look for ways to make life at home easier and more sustainable. The Buyback service supports our ambition to become a more circular business by helping products stay in use for longer and making sustainable living more affordable.

The service gives customers the opportunity to sell eligible, previously used IKEA products back to IKEA in exchange for an IKEA voucher.

Accepted products can then be offered for resale in the As-Is area, giving them the chance to find a new home.

The service is intended for individual customers and does not accept furniture used for business or commercial purposes.

A valid IKEA purchase invoice is required to use the Buyback Service.

Start by submitting your Buyback request online. Choose the eligible product, select its condition, and upload pictures of the item along with your original IKEA purchase receipt.

After submitting your request, you’ll receive an email with your initial evaluation details and the estimated Buyback percentage.

The IKEA team will review the photos and receipts and check the item’s eligibility, then let you know if your request is initially accepted or declined.

If your request is initially accepted, we’ll contact you to schedule a visit from an IKEA specialist to inspect your item at your location. After the inspection, you’ll receive the final Buyback value, and you can accept or decline the offer.

If you accept, the voucher is issued and the specialist collects the item from your location at the same time.

The service is currently available in Jeddah, Riyadh, Dhahran, and Madinah Al-Munawwarah. Please visit the Buyback service page for the latest updates.

Yes, you need to submit your request online with pictures and your original purchase receipt.

You don’t need to visit the store. We’ll contact you to schedule a visit from an IKEA specialist, who will inspect and collect the item from your location.

Items are evaluated based on their condition, age, and suitability for use.

If the final offer differs from the estimated percentage, or if you’re not satisfied with it, you’re not obliged to complete the Buyback. You can decline the offer before the voucher is issued and the item is collected.

No. The Buyback price is not negotiable.

The offer is determined according to the condition of the product and the original price paid by the customer, as shown on the original IKEA purchase invoice.

A valid original IKEA purchase invoice is therefore required to complete the Buyback transaction.

Second-hand IKEA products accepted through the Buyback Service can be purchased from the As-Is area at participating IKEA Saudi Arabia stores.

Only eligible IKEA products are accepted. These may include:

• Chests of drawers and bedside tables
• Bookcases and shelving units
• Display cabinets and sideboards
• Office storage
• Small tables and dining tables
• TV benches and media storage units
• Desks
• Chairs and stools, excluding upholstered or leather products
• Children's furniture, including cots, bed frames, storage, tables, chairs and stools
• Table and floor lamps
• Plant stands and indoor plant pots
• Selected home-decoration products such as artificial plants, vases, bowls, mirrors, picture frames and picture ledges

The online quotation tool will show the products currently eligible for the service.

The following products are currently not accepted:

• Non-IKEA products
• Products without a valid original IKEA purchase invoice
• Individual components or spare parts
• Modified or hacked products
• Products that are not fully assembled
• Products used outdoors, including outdoor furniture
• Upholstered beds, except eligible extendable children's beds
• Mattresses and bed textiles
• Sofas and armchairs
• Soft furnishings such as cushions, towels and curtains
• Kitchens, including worktops, cabinets and fronts
• System wardrobes, including PAX and interiors
• Other oversized products
• Appliances and other electrical products
• Children's mattresses and textiles
• Upholstered or leather products
• Bathroom accessories
• Cookware and tableware
• Rugs

If the item doesn’t meet the Buyback service criteria, or if a valid original IKEA purchase receipt isn’t provided, IKEA won’t be able to complete the Buyback, and the item will remain with you.

We want to help IKEA products stay in use for as long as possible.

Giving furniture a second life helps reduce waste while giving more people access to affordable IKEA products.

Submit your Buyback request online, enter the item’s details and condition, and upload the pictures and your original IKEA purchase receipt. You’ll receive an email with the estimated Buyback percentage.

The final Buyback value is calculated based on the original price paid, as shown on the purchase receipt, together with the condition of the item.

An IKEA specialist will inspect the item at your location and verify its condition and the receipt before confirming the final Buyback value. The final offer may differ from the estimated percentage, and IKEA reserves the right to decline any item that doesn’t meet the eligibility criteria.

The service is intended for IKEA products previously purchased and used for personal purposes.

Products must be fully assembled, complete, functional and unmodified.

A valid original IKEA purchase invoice is required. IKEA cannot complete the Buyback transaction if the original purchase price cannot be verified through the invoice.

Products subject to an IKEA product recall are also not eligible for Buyback.

A modified or "hacked" product is one that has been changed from its original IKEA design or assembly instructions.

Examples include products that have been cut, reshaped, structurally altered or painted.Modified products cannot be accepted because IKEA needs to ensure that products offered to their next owner remain safe and suitable for use.

No. Painted or otherwise modified products are not accepted through the Buyback Service.

No. Only products currently listed in the online Buyback quotation tool are eligible.The range of accepted products may change as the service develops.

After you accept the final offer, you’ll receive a voucher for the agreed Buyback value. The voucher is valid for up to two years from the date of issue and can be used at IKEA stores in Saudi Arabia. It can’t be used at the IKEA Restaurant, Bistro, Swedish Food Market, or the “As-Is” section.