Guarantees
We’ve created comprehensive IKEA guarantees for many of our products and have gathered them all here. Because, while we believe in the quality and durability of our products, at IKEA we like to have your back.
Our guarantees can change over time and are always determined by the date of order or purchase. The period the terms and conditions apply starts from the day you receive your product – whether you take it home yourself, or it’s delivered to you – so always keep a record of your purchase and order.
Below you will find all our guarantees:
Kitchen | Bathroom and laundry | Bedroom | Sofas and armchairs | Office furniture | Storage
Kitchen guarantees
On the METOD kitchen system, we offer a 25-year guarantee covering defects in material and workmanship.
All kitchen mixer taps from IKEA have a 10-year guarantee, while all IKEA appliances have a 5-year guarantee. The exceptions are LAGAN and TILLREDA, which have a 2-year guarantee.
Everyday life at home places high demands on cookware, and IKEA’s pots, pans, and woks are rigorously tested to meet these challenges. We confidently guarantee the functionality of our cookware without non-stick coatings for 15 years.
We also understand daily kitchen tasks require dependable knives. IKEA kitchen knives are designed for everyday use, offering the durability and quality needed to tackle daily cooking demands. We guarantee that IKEA kitchen knives will keep their function for 15 years.
These guarantees only apply to domestic kitchen use and are subject to terms and conditions.
Bathroom and laundry guarantees
The 10-year IKEA bathroom guarantee covers defects in the material and workmanship on the ENHET, HAVBÄCK, ÄNGSJÖN, TÄNNFORSEN, HAGAÅN, FAXÄLVEN and LETTAN bathroom series, TOLKEN countertops, ALMAÅN legs, all wash-basins, mixer taps and shower mixers.
We offer a 3-year guarantee for ÅBÄCKEN mist nozzle for mixer tap and all shower accessories such as riser rails, head and hand showers, shower hoses and hand shower parking bracket.
Bedroom guarantees
We’re known for our IKEA 10-year mattress guarantee which covers mattresses and bed bases marked with our logo, against defects in materials and workmanship.
We also offer a 10-year guarantee on PAX wardrobes and KOMPLEMENT interior organisers marked with our logo, against defects in materials and workmanship.
Sofa and armchairs guarantees
Our sofas and armchairs are rigorously tested to comply with our strict standards for quality and durability as well as with the highest standards for domestic use. This means that we can offer you a 10-year guarantee against defects in materials and workmanship that covers frames and cushions of our sofas. STOCKHOLM sofas has an extended 25-year guarantee.
Office furniture guarantees
We offer you a 10-year guarantee against defects in materials, workmanship and function on all main parts in the IDÅSEN series, MITTZON series, TROTTEN series and RODULF desk.
We also provide a 10-year guarantee against defects in materials and workmanship in the moving parts and frame of the following IKEA office chairs: MARKUS, LÅNGFJÄLL, HATTEFJÄLL, ALEFJÄLL, JÄRVFJÄLLET, TROLLBERGET, LIDKULLEN and FLINTAN.
The guarantees on some of these IKEA office essentials also apply to use in commercial settings. Check the terms and conditions that apply to the products and categories in this section.
Storage guarantees
We offer you a 10-year guarantee against defects in materials, workmanship and function on all main parts in the BROR storage system and SKYTTA sliding door system.
