Why isn't my cooktop working?
There can be several reasons why the cooktop isn't working properly. Here are some tips that might help you:
Check the manual:
You will find a complete troubleshooting guide, information about child safety locks, error codes, and more in the product manual.
Disconnect the power:
If there's a technical fault or the cooktop has stopped responding, try disconnecting the power/fuse for 15-20 minutes. This can often resolves the issue.
Check the stove guard:
Newer homes or renovated kitchens must have a stove guard (not sold at IKEA). If the cooktop won't turn on, you may need to reset it, generally done by holding down its button for 10-30 seconds.
Contact appliance service:
If problems persist, appliance service can assist you. Find contact information and more details here.