90-day mattress exchange

You have up to 90 days to decide

It takes time for you and your new mattress to get used to each other. That’s why we give you 90 days to decide whether you're happy with your choice.

If after a while you discover that the mattress is too firm, too soft, or too something else, you can simply change it for another.

Love it or exchange it: Terms and Conditions

You may exchange your mattress once within 90 days if you don’t love it, provided that it is not dirty, marked or damaged. Simply take your mattress back to the IKEA store with your receipt and we will help you find one that suits you better.

Please note that initially, your new mattress can seem a bit too firm. Allow at least one month for your body to get used to the mattress and for the mattress to get used to your body. To get the best comfort you also need the right pillow. Make sure you have a pillow that suits you and your new mattress.
If you would like to upgrade your mattress, all we ask is that you pay the difference between the original purchase price and the price of the replacement chosen. If the replacement mattress is lower in price, we will credit the difference to an IKEA refund card for you to use towards a future purchase.

The “Try it at home for 90 days” return policy is valid on all new mattresses, but does not apply to SULTAN bed bases, bed slats and mattress pads.

This return policy and our guarantee do not affect your statutory rights.