Customer service
Helping you help yourself
Looking to check the status of your order? Want to return a product or order a spare part? We have convenient self-service options which will let you do just that!
Returns & claims | Guarantees | About products | Policies and privacy requirements
Returns & claims
Find out all about how to exchange or return your products. Missing a leg for your sofa? Need an extra hinge? Order fittings and spare parts online, big or small, for your IKEA products and appliances.
Guarantees
About products
Need more help?
Our team is here to help. Reach out to us anytime, and we’ll get back to you as soon as possible.