Returns and Claims
Whether you simply want to return a product you’ve purchased, or need help making a claim for missing, damaged or incomplete items in your order, we’re here for you.
Returns
It’s OK to change your mind. If you’re not totally satisfied, you can return your products (as long as they’re in good condition) within 365 days of purchase for a full refund.
In-store
Return your purchase to any IKEA store.
Pick-up
We can pick-up your return from your home or business. Please contact us for availability, pricing and schedule.
Claims
Maybe your order arrived incomplete, perhaps it contained damaged products or didn’t arrive at all. Whatever the glitch, we’re here to help you get what you want.
In-store
Drop in at any IKEA store and we’ll help you.
Contact us
Visit our contact page, call or chat with us.
