IKEA Family rewards program

Collect points and exchange them for valuable and convenient rewards.

Don’t forget to present your IKEA Family number or log in when making a purchase or registering for events.

A person holding a smartphone displaying the IKEA Family rewards screen, with icons and text visible on the screen.

How to earn points

Shopping

Earn 1 point for every ¥50 (tax included) spent at IKEA stores, online, or via remote shopping.

Interactions

Create a new IKEA Family account: 50 points (one-time only)
Log in to your IKEA Family My Page (via website or app): 10 points (once per week)
Create and save a wish list: 5 points (once per week)
Create and save a kitchen design using the Kitchen Planner: 20 points (once per week)
Register for and attend IKEA Family events or workshops: 10 points (once per week)
Register for and attend a planning service session: 10 points (once per week)

*If you already have an account at IKEA and switch to an IKEA Family membership, you will receive 50 points as a one-time reward.

Redeeming your points for rewards

You can exchange your accumulated points for discount coupons that can be used to purchase products or food. Once you have enough points, available rewards will automatically appear on your IKEA Family My Page via the website or IKEA app. You can then choose the reward you want.

Redeemed rewards can be viewed via email or on your My Page.Please use the QR code or 16-digit coupon code when making a purchase.

*Some purchases and services are not eligible for point accumulation or reward use. Please refer to the notes below.

Product discounts

Rewards can be used for purchasing furniture and home accessories at IKEA stores, the IKEA online store, or through remote shopping.
Points can be redeemed at a rate of 1 point = ¥1, in increments of ¥100, ¥300, ¥500, ¥1,000, or ¥2,000.
Not valid at IKEA Kyoto, or IKEA Yokohama Bay Quarter.
Not applicable to food items, outlet products, delivery or optional services, or IKEA Gift Card purchases.

Food discounts

Rewards can be used for food and meals at the Swedish Restaurant, Swedish Food Market, and Swedish Bistro.
Points can be redeemed at a rate of 1 point = ¥1, in increments of ¥100, ¥300, or ¥500.
IKEA Kyoto, IKEA Yokohama Bay Quarter, Swedish combini at IKEA Harajuku, and Food mobile are not eligible for reward usage.

Important notes about points

*Points will appear in your IKEA Family profile’s point history 24–48 hours after completing a purchase (or after delivery for online orders), or after using IKEA tools or services.

Regarding the timing of point accrual when using both delivery and assembly services simultaneously.

Shopping online
*For purchases that include delivery, points for the products and delivery fee will be credited 24 to 48 hours after the delivery is completed.
*For purchases that include both delivery and assembly services, points for the products, delivery fee, and assembly fee will be credited 24 to 48 hours after both delivery and assembly are completed.

Shopping at stores
*For purchases that include delivery, points for the products will be credited at the time of purchase, while points for the delivery fee will be credited 24 to 48 hours after the delivery is completed.
*For purchases that include both delivery and assembly services, points for the products will be credited at the time of purchase, while points for the delivery and assembly fees will be credited 24 to 48 hours after the assembly is completed.
*If you place an order at an IKEA store and complete the payment online, points will be credited according to the same timing as online purchases.

*Points are valid for 18 months from the date they are earned.
*Points cannot be added retroactively if you forget to present your IKEA Family number at checkout.

Points cannot be earned for:
*Purchases at IKEA Kyoto, or IKEA Yokohama Bay Quarter
*Purchases at Swedish combini in IKEA Harajuku
*Purchases made using shopping credit, or through authorized dealers for kitchens, bathrooms, or PAX systems
*IKEA Gift Card purchases

Important notes about rewards

*Rewards are valid for 30 days from the date of redemption.
*Only one reward can be used per person per transaction. Cannot be combined with other coupons.
*Coupons cannot be exchanged for cash.
*Returns: If you return an item purchased with a coupon, the refund will be based on the amount actually paid after the coupon was applied.

Rewards cannot be used for:
*IKEA Kyoto or IKEA Yokohama Bay Quarter.
*Swedish Combini in IKEA Harajuku, or food mobile.
*Product rewards: food items, outlet products, delivery or optional services, IKEA Gift Card purchases.
*Food rewards: furniture, home accessories, outlet products, delivery or optional services, IKEA Gift Card purchases.

IKEA Family rewards program terms & conditions

Join IKEA Family

In addition to earning points through shopping and event participation, you can also enjoy monthly member-only discounts on selected products. Membership is free — no sign-up or annual fees.

Join IKEA Family