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Terms of use for customer ratings & reviews

Your opinion is important for us!

The Customer Ratings and Review service (the “CRR Service”) is offered by IKEA JAPAN K.K. and these Terms of Use will govern our relationship when you use the CRR Service. In the event of any conflict between our IKEA JAPAN’s “Privacy Policy“ and these Terms of Use, these Terms of Use shall prevail in relation to the CRR Service.

By submitting content to us, you warrant that:

  • You are the sole author and owner of the intellectual property rights of the content;
  • All “moral rights” that you may have in such content have been voluntarily waived by you;
  • All content that you post is accurate;
  • You are at least 16 years old;
  • Use of the content you supply does not violate these Terms of Use.

You further warrant that you shall not submit any content:

  • That is known by you to be false, inaccurate or misleading;
  • That infringes any third party’s copyright, trademark, trade secret or other proprietary rights or rights or privacy;
  • That violates any law or regulation;
  • That is, or may reasonably be considered to be, defamatory, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual or corporation;
  • For which you were compensated or granted any consideration by any third party;
  • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
  • That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold IKEA JAPAN K.K. (and its agents, subsidiaries and third-party service providers), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, arising out of a breach of your representations set forth above, or your violation of any law or the rights of a third party.

Ratings and Reviews let you help other customers understand IKEA products better. They also help us make IKEA products even more relevant to customers’ needs. For any content that you submit, you grant IKEA JAPAN K.K a perpetual an transferable right including abroad to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at our sole discretion. Your content will be previewed before publishing and we reserve the right to change, condense or delete any content which we deem, in our sole discretion, to violate the content guidelines or these Terms of Use. We do not guarantee that you will have any recourse through us to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, we reserve the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not IKEA JAPAN K.K., are responsible for the contents of your submission.

By submitting your email address in connection with your rating and review, you agree that we and our third party service providers may use your email address to contact you about the status of your review and other administrative purposes in relation to the CRR Service. We will not use your email address for marketing purposes or distribute it to any third parties which are not involved in providing the CRR Service.