Redelivery
Please contact us by phone if you receive this Ikea Japan absence notice.
*Customers who have slips that are not listed above should contact each delivery company directly.
Sagawa express redelivery request (佐川急便 再配送受付ページ)
Last one mile redelivery request page (ラストワンマイル協同組合 再配達受付ページ)
Phone
Many wrong calls have been made. Please check the number carefully. It is IP phone starting with 050.
050‐4560‐0494
Opening hours 10:00-18:00
Automatic Voice Guidance
9. For English →3. For help after purchasing →5. For anything else →Access to an operator
*Call charges are 3.6 yen for 1 minutes for landlines, 21 yen for 30 seconds for mobile phones.
Chat(Japanese Only)
We are currently suspending chat inquiries. We apologize for any inconvenience this may cause, but please contact us by phone.