Recall for repair service action of SUNDVIK changing table/chest due to fall risk
[30 April 2019]
IKEA urges all customers that have a SUNDVIK changing table/chest to secure the folding part with the safety locking fittings provided. If lost or misplaced, please call IKEA toll-free to receive new ones, free of charge.
IKEA has received reports of incidents where the foldable part has come loose andchildren have fallen off the changing table.
In the reports IKEA has seen that customers tend to use SUNDVIK changing table/chest as an everyday folding changing table, and that they don’t use the safety locking fittings according to instructions. The intended use is for changing diapers on small children. Its second life is as storage furniture.
As a precautionary measure IKEA announces a Recall for repair service action. All customers that have a SUNDVIK changing table/chest and that have misplaced or lost the safety locking fittings, are asked to call IKEA to receive new fittings free of charge. Customers will not have to provide any proof of purchase, such as a receipt.
IKEA believes that the product is safe when used as intended and according to instructions provided.
Affected article sold in Japan
Article number | Article name | Sales period
50256729 | SUNDVIK Changing table/chest of drawers, grey-brown | 2014.8 – 2018.2
80372223 | SUNDVIK Changing table/chest of drawers, grey-brown | 2018.5 –
70256728 | SUNDVIK Changing table/chest of drawers, white | 2014.8 – 2017.10
60372224 | SUNDVIK Changing table/chest of drawers, white | 2017.11 –
We apologize for any inconvenience this will cause.
IKEA Japan Customer Support Centre
Toll Free Number: 0120 -151- 870 (Service hours: 10:00-19:00)