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IKEA recalls PATRULL KLÄMMA and PATRULL SMIDIG pressure mounted safety gate due to fall hazard

13 May 2015

IKEA warns customers who have a PATRULL KLÄMMA or a PATRULL SMIDIG pressure mounted safety gate that these models are not to be used at the top of a staircase.

IKEA has received reports where the friction between the wall and the pressure mounted safety gate has been insufficient to hold the gate in its intended position. In addition, the lower metal bar could constitute a tripping hazard. If the gate is mounted at the top of a staircase this poses a fall hazard and risk of injury. There have been the reports identified where children have been injured as a result of falling downwards on stairs.

IKEA urges all customers that have a PATRULL safety gate to immediately stop using it and to bring it back to any IKEA store for a full refund.

If you have proof of purchase (receipt), please present it although it is not requisite for the refund. For more information, please contact IKEA toll-free 0066-33-812883.

IKEA apologizes for any inconvenience this may cause.

2016-06-24 updated.

IKEA Japan Customer Support Centre

Toll Free Number:0066-33-812883(Service hours: 10:00-18:00)

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