IKEA recalls GUNGGUNG children’s swing for risk of serious injury

17 September 2014

IKEA urges customers who have a GUNGGUNG children’s swing to immediately remove the swing from children and bring it back to any IKEA store or contact Customer Support Center for a full refund.

IKEA has received reports of incidents showing that the suspension fittings do not live up to our quality requirements posing a risk of serious injury.

GUNGGUNG children’s swing were sold in all IKEA markets and were sold in Japan from March 2014 to August 2014.

Article Name: GUNGGUNG swing green
Article Number: 50243973
Sale period: March 2014 - August 2014

Proof of purchase (receipt) is not required for a full refund. For more information, please contact IKEA toll-free at 0066-33-812883 with the following information.

・Name
・Phone number
・Product name (GUNGGUNG children’s swing) and article Number.

IKEA apologizes for any inconvenience this may cause.

IKEA Japan customer support centre
Toll Free Number: 0066-33-812883 (Service hours: 10:00-19:00)