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How can I delete my IKEA Family account?

Log in to IKEA Family via the IKEA website. You can delete it by clicking "Manage your account" and clicking "Delete account" in the "Login & Security" tab.

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  • I purchased using delivery, is the 14-day warranty guaranteed for 14 days from the date of delivery?

    Yes. When using the delivery service, the warranty period is 14 days from the delivery date of the product. When you come to the return counter, please bring a copy of the delivery date, such as a copy of the delivery application or an email at the time of purchase at the online store.

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  • Can you help me with my room design plan?

    If you are a member of IKEA Family, you can benefit from a design service by specialist co-worker. 

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  • How do I use the coupons sent to me by IKEA Family members?

    Please show the email screen at the cash register. If it is not displayed, if there is something that you can confirm the title part of the email, we will respond at the cash register by showing your Family card.

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  • When can I start using my IKEA Family benefits?

    You can use the benefits of the IKEA Family from the day you join. Please show your IKEA Family membership number displayed on ”My Page" at the cash register.

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  • Can I wait for IKEA Family events and workshops?

    Unfortunately, in order to avoid misunderstandings, we do not accept waiting lists.

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    You can use IKEA Family benefits with showing the Digital Card or the barcode on My page or on IKEA App. We can unfortunately not register your IKEA Family card or apply discounts to your purchase after it has already been completed.

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