I forgot to pay the parking fee at the IKEA Tachikawa store. What should I do?
Please contact the PIT Design Call Center (telephone number: 050-3310-8069).
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The number of cars / the height limit vary from store to store. * No parking in the City shops
Read moreExcept for city stores, it is available at each IKEA store / outdoor space. Smoking is prohibited inside the store.
Read moreYour order may be delivered in several shipments. Please check if the missing items are being delivered separately, as they may still be in transit. Also, please check all the boxes, as multiple items may be packed together. If an item was out of stock at the shipping store, it might be delivered separately from another store. We ship your items to arrive by the delivery date you specified, so please wait until the product arrives. We strive to deliver on the specified date and time, but delays may occur due to delivery circumstances. Please note that if the item is out of stock at all our stores, we may issue a refund for the relevant item. We appreciate your understanding.
Read moreYou can search for all lost items on iLost which is a lost property management site. * It may take some time for the item to be found and added to the page. If the lost item is not listed, please try again on another day.
Read moreTo use this service, add your desired products to your cart and select the "Pick up in store" or "Choose a Pick-up Point" option at checkout. Please select your preferred pick-up location and time slot. You will receive a confirmation email with the pick-up details. Once your order is ready, we will send you a notification to come and pick it up. Please bring your order confirmation email and a valid ID (driver's license, insurance card, etc.). If any issues arise during pick-up, please follow the instructions in the notification or contact the Customer Support Center.
Read moreYou can collect points in the online store, IKEA app, remote shopping via phone, and all IKEA stores located in Japan.
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