Skip to main content

IKEA Online Store/It says "Delivery to that zip code is out of service area" and won't let me proceed to purchase.

If you live in a building with an individual zip code, such as a university or a large facility, or if you live in a new lot, please enter the zip code nearby and proceed to purchase.

e.g. :
×273-0012 Hamacho, Funabashi, Chiba 
○ 273-0000 Funabashi, Chiba (please enter this)

Also make sure that your postal code in single-byte alphanumerical characters without hyphens.

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.

  • IKEA Online Store / Why is my order split into two different deliveries?

    Some products are stocked in a store and others in another store which impacts delivery.

    Read more
  • Do I need to be IKEA Family member to create or buy from the gift registry?

    You will need to log in or sign up for an IKEA Family account to create a gift registry. You don't need to log in to your IKEA Family account to buy from a gift registry.

    Read more
  • Will I be notified when a gift is purchased?

    Yes, you will receive an e-mail notification when a gift has been purchased.

    Read more
  • Can I add the sofa and mattress take back service after ordering for delivery service?

    You can only request to use the sofa and mattress take back service when you order Delivery Service at an IKEA store.

    Read more
  • IKEA Online Store/There's something wrong with the product I bought.

    If there's anything wrong with your product, please contact our Customer Support Centre via phone.

    Read more
  • City Shop/ Do you offer delivery service?

    We also offer delivery service in-store. If you want to use a delivery service, please ask co-worker before you purchase or use IKEA Online store or IKEA App.

    Read more