Notice of Termination of Duty-Free Service for Travelers
As of October 31, 2024, we will no longer be offering duty-free services for travelers.
From November 1, 2024, the normal tax rate will apply. Thank you for your understanding.
Can I get tax-free items?
Yes. IKEA stores offer tax exemption to tax-free card holders. * Tax-free services are not available at IKEA Kyoto, the IKEA online store or by phone.
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We're sorry for the inconvenience. Please check your receipt or delivery note to see if there is a difference between the items listed and the items you received. Please have your receipt or delivery note ready and call our Customer Support Center at 050-4560-0494 (10:00 AM - 6:00 PM).
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