How long time do I have from my delivery or purchase to make a claim?
If there is something missing or damaged, we offer you 7 days after you've made purchase or have had a home delivery to inform us.
If you are using a delivery service and find that an product is missing or damaged (broken or scratched) please contact us within 7 days.
If you are a customer using parcel delivery and the product is damaged, scratched, stained, or otherwise damaged during delivery , you can apply for an exchange from your purchase history.
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