Can I apply for furniture assembly services later?
It is possible to apply for the furniture assembly service even after purchasing the product. Please contact our Customer Support Centre.
To apply for furniture assembly services, please contact our Customer Support Centre.
If you wish to change or cancel, please contact the Customer Support Centre until 5 p.m. 2 days prior to the assembly work date.
After that, a cancellation fee will be charged.
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Does the assembler contact me in advance of the visit date?
Yes, the assembler will contact you in advance.
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Will you remove my old furniture after you assemble my new furniture?
If you want to have your old furniture removed, please check our Buy back Service or Sofa and mattress take back service. We do not provide furniture removal in combination with the Furniture Assembly Service.
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Can I request assembly and delivery for the same day?
It depends on your area and availability, so please contact our Customer Support Center for details.
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I would like to add a product for Assembly service I booked.
Please contact our Customer Support Center and provide your reserved assembly service order number.
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Can I request furniture assembly?
Our products come with simple instructions making them easy to assemble. However, you can also book our Furniture Assembly Service.
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Can you deliver pre-assembled products?
No. We do not deliver assembled products.
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