Where can I find a Pick-up point?
Pick-up points nationwide are available.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
What do I do if I have a missing product for my order?
Please go over your list of purchased items and open the boxes, as several items might come in one box. In some cases, delivery is divided and delivery arrangements are made.
Read more
-
Can I change the date of Sofa and mattress take back service?
You can change the date, but adjusting the schedule can take a very long time.
Read more
-
Contactless Delivery (OKIHAI)/My pacage is stained, damaged, or water damaged. What should I do?
Please call the delivery company on the delivery notice in the mailbox. If there is no damage on the box, please contact IKEA Customer Support Center.
Read more
-
Can I return items using ENEOS Dr.Drive (large delivery size only)?
No. You can't.
Read more
-
Can someone other than the person who placed the order pick up products from the Pick-up points?
Yes, they can. When someone else comes to pick up your order, they have to present the email you received and a piece of personal ID (passport, driver’s licence, etc.).
Read more
-
Contactless Delivery (OKIHAI)/Where will my items be placed?
Your items will be placed in the areas as determined appropriate by the delivery company.
Read more