Is there an age limit for joining IKEA Family?
Membership is open to those aged 16 and over.
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Does the IKEA Family card have an expiry date?
Yes. Once 48 months have passed since you last used your IKEA Family card, you won’t be able to use it any more. Please sign up again.
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What is the IKEA Family Member Discounts?
A wide range of IKEA favourites are available at exclusive prices for members. If you're making a purchase at an IKEA store, be sure to provide your membership number at checkout. If you would like to order online, please log in or enter your membership number to purchase.
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What kinds of benefits can I receive if I join IKEA Family?
Joining IKEA Family gives you benefits including members-only workshops and events, many product discounts, and special menu options.
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Does IKEA Family charge any signup fees or annual fees?
It's free and there are no sign-up fees or annual fees.
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My IKEA Family card is demagnetised and won't work. How can I get it reissued?
Family card reissuing function is no longer available. You can use IKEA Family benefits with showing the Digital Card or the barcode on My page or on IKEA App.
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I purchased using delivery, is the 14-day warranty guaranteed for 14 days from the date of delivery?
Yes. When using the delivery service, the warranty period is 14 days from the delivery date of the product. When you come to the return counter, please bring a copy of the delivery date, such as a copy of the delivery application or an email at the time of purchase at the online store.
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