Where can I collect points from IKEA Family?
You can collect points in the online store, IKEA app, remote shopping via phone, and all IKEA stores located in Japan.
You can collect points in the online store, app, remote shopping via phone, and all IKEA stores located in Japan.
Please keep in mind that you can only collect points and enjoy rewards in the country where your IKEA Family profile is registered.
Need help to find us? Click here to find IKEA stores
*IKEA Hiroshima,IKEA Kyoto, IKEA Yokohama Bay Quarter, and all pop-up stores are not eligible.
*IKEA Harajuku, IKEA Shinjuku, and IKEA Tachikawa Swedish Bistro are not included.
*Points are also awarded for service fees such as delivery fees and assembly fees.
*Points are not awarded for the purchase of IKEA gift cards.
*Points are not awarded for purchases of kitchen, bathroom, or authorized PAX retailers.
*Shopping credit is not eligible for points but reward coupons can be used.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
You can collect points online, through the app, in-store, or even by phone when you make a purchase or interact with IKEA tools and services. For this make sure to always scan your IKEA Family card or log in online.
Read moreAll IKEA Family members with a registered email address can collect points and enjoy rewards.
Read morePoints can take up to 48 hours after a purchase or interaction for points to appear on your account page.
Read moreYou can use product and service rewards online, in stores or when contacting us. Whereas food rewards are only applicable in-store in our restaurants and bistros.
Read moreYou can use the benefits of the IKEA Family from the day you join. Please show your IKEA Family membership number displayed on ”My Page" at the cash register.
Read moreYou can collect points online and in-stores, then use the points for a reward of your choice.
Read more