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How can I change the personal information in my IKEA Family profile?

You can change personal details such as name, address, contact information and marketing preferences by clicking on 'Manage my account' when you have logged into your IKEA Family account.

When accessing your IKEA Family profile, follow these steps to manage your account:

  1. Login to IKEA Family My Page.
  2. Navigate to the 'Manage account' section.
  3. Update personal information, including your name, address, email, and marketing preferences.

Forgot your password? No worries!

  • Click on 'Forgot your password?' to reset it.
  • If you encounter any issues during the password reset process, please do not hesitate to contact us.
    Customer Support Centre

* When contacting the Customer Support Center, it is necessary to confirm at least 3 of the following items.
19 digits of IKEA Family number, name (kanji / full name), date of birth (Western calendar), registered telephone number, registered email address, registered postal code and address

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