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I didn't receive my new member coupon.

You will receive the welcome coupon via email within a week after your registration.

The coupon will be sent to those who allowed to receive emails.
If you don't receive the Welcome coupons after registration, please check the following.

・When using a smartphone or mobile phone email address
If you are using domain settings or blocking certain domains, you may not be receiving password emails. Make sure that your phone can receive emails from "ikea@news.email.ikea.jp", "information@info.email.ikea.com" and "donotreply@ikea.com" and check that this domain is not blocked. 

・When using a PC email address.
Your emails could be getting automatically sorted into your spam folder, so make sure to check that this is not the case. 

*Welcome coupons are valid for thirty days from the date of distribution.

 

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