How can I find details about an IKEA product?
More detailed information about our products, such as dimensions, weight, package measurements and other useful information, can be found directly on the product page.
If you need help with information that is not listed on the page, contact us.
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Can I remove the nails on the backboard that I installed by mistake?
If you attach the backboard by mistake, you can remove it depending on the situation. However, basically, products that are assembled using nails cannot be disassembled and reassembled for use.
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My product didn't come with screws for attaching it to a wall.
For safety reasons, please attach your IKEA product to a wall if instructed to do so by the assembly instructions. Wall anchoring screws are not included with products because you need different wall anchoring screws depending on the material and structure of the surface your product will be attached to.*
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Can I buy IKEA products online?
Yes, you can buy products via the IKEA Online Store.
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Can I get assembly instructions?
To access our product assembly instructions, you can search for the product using the name or article number in the search field on our website. You can download the information document (in PDF) from the product page, in the "Assembly and documents" section.
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After I've assembled a piece of furniture, can I disassemble it and then assemble it again?
Although most IKEA furniture is flat-pack furniture, it's not designed to be disassembled after you assemble it for the first time. After you disassemble and reassemble a piece of furniture, the quality of the product can be degraded by creating more space between screw holes and parts than originally existed.
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Please tell me about products that have been discontinued.
For inquiries about discontinued products, please contact our Customer Support Centre.
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