Re-shop and Re-use Online Terms & Conditions

About these Terms and Conditions 

These terms and conditions govern the Re-shop and Re-use online collection service (the “Service”) we provide to you.

The formal stuff: IKEA Limited is a company registered in England and Wales with its registered office at the 6th Floor, 2 Grand Canal Square, Dublin 2 and company number 400143. Our VAT number is 6420 143R.

We are licensed to sell under the IKEA brand name by Inter IKEA Systems B.V., a company registered in the Netherlands. These terms and conditions may change from time to time so please check these before making any purchase. IKEA reserves the right to withdraw the Service or amend these conditions at any time without notice.

If you have any questions about these terms and conditions or the policies please contact us at IKEA, Customer Support Centre, Kingston Park, Peterborough, PE2 9ET, United Kingdom, via telephone on 0203 645 0000 or e-mail [email protected].

Participating IKEA stores

This Service is available in IKEA Dublin store only.

Reservations

Reservations are limited to 6 items per customer at one time, each item will have a maximum of 3 reservations per customer.

Collection 

If you are unable to collect and purchase your reserved product within the agreed time of 48hrs, unfortunately, due to limited space, the item will be advertised for sale. Please note, prices are non-negotiable. 

Returns and Cancellations

Our General Terms and Conditions apply regarding Returns and Cancellations. For more information, please go to https://www.ikea.com/ie/en/customer-service/returns-claims/return-policy/

Governing law

These terms are governed by Irish law and you, and we both agree to submit to the exclusive jurisdiction of the Irish courts.

 

Date updated: 01/09/2023