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Prepare for your visit

Planning on visiting an IKEA store? Amazing!

Here, you’ll find information about the features and facilities at our stores, so your visit can be planned with confidence. Accessibility, diversity and inclusion are embedded in our culture, with our teams always ready to give a warm welcome to everyone.

Parking & EV charging | Småland & Family facilities | Accessibility & assistance | Free Wifi | Shopping bags & trolleys 

A woman walking in a store holding a large plant and an IKEA FRAKTA blue bag.

Parking & EV charging

Parking at our stores

All our IKEA stores have free parking, which includes Disabled and Parent & Baby parking bays as well as electric vehicle charging.


Småland & Family facilities

Småland

We like to make visiting IKEA both fun for kids and easier for grown-ups. Småland is our free supervised play area, located at the entrance of our stores. IKEA Småland co-workers will take care of your children for free for 60 minutes while you can enjoy shopping in-store.

Family friendly toilets / baby care rooms

Each store offers family friendly toilets located in all toilet areas as well as nursing and changing facilities. These contain step stools and toilet seat boosters in each family toilet cubicle.

There are nappy vending machines and pull down changing tables in both male and female toilets, with separate changing facilities available.

We offer an enhanced place to change children and adults in our Dublin store. These facilities contain a changing bench and a hoist alongside standard accessible toilet facilities.

Please be advised that users will require their own sling to use the hoist facility and access may be by request or by RADAR key.

Baby feeding area

At IKEA, we invite mothers to breastfeed where they wish.
We also have a nursing area within the restaurant that offers a calm and private environment if preferred.


Accessibility & assistance

At IKEA, accessibility, diversity and inclusion are embedded in our vision to create a better everyday life for the many people. That's why we are committed to being as accessible as possible, so that everyone has a wonderful shopping experience whenever, wherever and however they choose to shop.

Accessible store

To support your visit we offer a number of manual wheelchairs, accessible parking spaces and wide aisles in store. Our pay points are also fully equipped with detachable chip & pin pads with easy release for those with mobility issues.

Accessible toilets / changing facilities

We offer enhanced places to change children and adults in our IKEA stores. These facilities contain a changing bench and a hoist alongside standard accessible toilet facilities.

Service animals and rest points

All service animals are welcome in our stores. Our stores are equipped with many rest points including benches for when you need a break or simply want to ponder that purchase.

Hearing loops

We have hearing loops in numerous locations throughout each store. These are indicated by signage and can be accessed by switching to the T setting or hearing loop programme on your hearing aid.

Assisted shopping

For visitors with specific needs, we offer a range of services, including assisted shopping.

This can range from support in getting around the store, help with picking items in our Self-Serve warehouse to loading/unloading goods from your vehicle.

To book, please contact us prior to your visit or alternatively you may request help upon arrival at the store in the Customer Service area.

Remote shopping

We also offer remote shopping options by chat, telephone or video calls to our customers who cannot visit our stores.


Free wifi

Need a faster connection to use our IKEA App or reply to messages? Our free WiFi is available all over the store and we are proud to be members of the Friendly WiFi scheme.


Shopping bags & trolleys

We have shopping bags for picking up smaller items that are available whilst exploring our show room and trolleys in both our Market Hall and Self-Serve areas for your bigger shopping items, which are available at the entrances.

All family, wheelchair and disabled specific need trolleys are available at the main entrance of our stores.

We look forward to seeing you in store soon!