Can I change the products on my order?
We know plans can change, but once an order is placed, it travels quickly through our systems. Depending on the order details, we might be unable to add items or make changes.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
You cannot swap any items on your order after it has been placed.
Read moreYou cannot remove any items from your order after it has been placed.
Read moreClick & Collect appointments cannot be changed once the order has been placed.
Read morePlease remember to collect on your selected date within your time-slot when possible.
Read moreWe know that sometimes plans change - you can change the delivery date yourself through the 'Track and manage my order' page on our website. If the option is no longer available because we have processed your order already, please contact us.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read more