I missed my Click and Collect collection slot. What should I do?
If you missed your Click & collect collection slot, your order will be cancelled and a refund will be processed within 14 days.
IKEA Stores collection: If you do not pick up your order during your selected collection slot, your order will be kept for a maximum 48-hour window from the end of your collection slot. The store will contact you to ask if you will be able to collect your order within this 48-hour window.
If you are unable to collect your order, it will be cancelled and a refund will be processed within 14 days.
Partner pick-up points: If you are unable to collect your order, it will be cancelled and a refund will be processed within 14 days.
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Was the article not helpful? Try one of the related articles below.
If you are unable to collect your order, it will be cancelled and a refund will be processed within 14 days.
Read moreGuidance on what to do if part of your Click and Collect order is missing or damaged when you collect it.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreYour Click and Collect order can be collected once you have received the 'your order is now ready' email from us.
Read more