How can I get a VAT refund?
Our customer service will help you with ALV matters.
The instructions for obtaining a VAT refund vary depending on whether you are a private or business customer or perhaps a diplomat.
You can see our customer service opening hours and contact channels here: Contact us.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
Where can I find the Terms and Conditions of IKEA online store?
The terms and conditions of the online store apply when a private person orders products from our online store or otherwise uses our website.
Read more
-
What is IKEA-app?
IKEA App brings IKEA into your pocket!
Read more
-
How postal packages are delivered?
Suitably sized products can be delivered to you as postal package to Posti's pick-up point or to your home.
Read more
-
Can I combine different payment methods in the online store?
You can combine some payment methods in our online store. You can combine more payment methods at the IKEA store checkout.
Read more
-
What payment options can I use?
You can pay with different payment options online and in store.
Read more
-
How do I use my gift or refund card online?
To use a gift or refund card as a payment option for your online order, select the 'Redeem a gift card or refund card' option in the checkout.
Read more